Get in Touch

We build and maintain reliable APIs and structured datasets for developers, startups, and data-driven teams. Whether you're evaluating our APIs, need a custom plan, or have technical questions, this is the right place to reach us.

Email Support

For technical support, API questions, and general inquiries

support@zilodata.com

Telegram

Quick support and community discussions

@zilodata

What can we help you with?

API usage, authentication, rate limits, and integration

Custom pricing plans for high-volume requests

Dataset structure, freshness, and delivery formats

Reporting bugs, outages, or unexpected API behavior

Partnerships, reselling, and long-term access agreements

Before contacting us

For faster support, please include the API name, your use case, and estimated request volume. When reporting issues, providing request timestamps or IDs will help us investigate more efficiently.

💡 Most integration questions are already covered in our documentation and SDK references.

Response time

We typically respond within 24 hours. Priority support is available for custom and enterprise plans.

Support is limited to our APIs and datasets. We do not provide assistance with third-party platform policy enforcement or internal systems.

Business Hours

Available24/7

We're available around the clock to assist you